Frequently Asked Questions

Everything you need to know about your Herbaly shopping experience.

What materials are used in Herbaly clothing?

We prioritize sustainability and comfort, using a blend of organic cotton, recycled polyester, and plant-based dyes to ensure our garments are as kind to the earth as they are to your skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I find my correct size?

Each product page features a detailed sizing chart with measurements in both inches and centimeters. We recommend measuring a similar garment you own to find the best fit.

Do you offer international shipping?

Yes, Herbaly ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Afterpay.